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About COOPER DURHAM

Find out more about what we do and our team.

Meet the team

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Richard Skinner

Head of Business

Andrew Elliot

New Car Sales Manager

Mike Heslop

Retail Manager

Alan Birks

New Car Sales Executive and Motability Specialist

Sara Dodds

New Car Sales Executive and Motability Specialist

Kevin Lewis

New Car Sales Executive and Motability Specialist

Kieran Banks

New Car Sales Executive

Nigel Carr

Used Car Sales Executive

Steven Dixon

Used Car Sales Executive

Helen Smith

Aftersales Manager

Neil Tippins

Parts Manager

Lauren Duncan

Service Advisor

Wendy Hall

Service Advisor

David Doyle

Parts Advisor

Ryan Gillham

Showroom Host

Helen Wiecek

Showroom Host

Susan Markham

Showroom Host

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

As we were unable to leave our home during the virus it was great to be able to have the car picked up & returned to us later.

Service

Always room for improvement

Service

Car ready on time with advice on tyres and condition of car

Service

Great communication

Service

Service completed quickly and I was given a full breakdown of process and any recommendations

Service

Excellent service from Wendy and the team.

Service

Cooper Durham were very helpful, especially during the period of virus lockdown, service was arranged for as soon as the service centre reopened, the car was picked up from my home, serviced to a high standard, cleaned and returned.

Service

They was an error in communications by the branch regarding a service appointment which caused some inconvenience but the lady I dealt with couldn't have been more helpful and it's this attitude that inspires confidence and encourages future dealings

Service

fast Nd on time

Service

Great service

Service

Work was carried out to plan while we waited by going for a walk.

Service

Parts arrived earlier than expected and car was completed early

Service

Very good staff

Service

Kept me up to date all the way.

Service

The quality of the centre and friendly and professional staff were all a new experience to us. We have never been treat so well in any other car sales - anywhere - ever. Well done.

Sales

Great sales team Sara Dodds exceptional